Data Retention and Data Deletion Policy

Data Retention

Pathway Hospital respects your privacy and is committed to protecting your personal information.

We retain personal information only for as long as necessary to provide our services, fulfill the purposes for which the information was collected, comply with applicable legal, regulatory, accounting, medical, and reporting requirements, resolve disputes, and enforce our agreements.

The retention period may vary depending on the type of information and the purpose for which it was collected. Information related to appointments, consultations, medical services, billing, or other healthcare services may be retained for the period required under applicable laws and regulations.

When personal information is no longer required for the purposes described above, Pathway Hospital will securely delete, anonymize, or otherwise dispose of the information in accordance with applicable laws and our internal data-retention practices.

We do not retain personal information for longer than reasonably necessary unless a longer retention period is required or permitted by applicable law.

Data Deletion Request

Users may request the deletion of their personal information, subject to applicable legal, regulatory, medical-record retention, and other legitimate requirements.

To request the deletion of your personal information, please contact us using the contact details provided below. Your request should include sufficient information to help us verify your identity and identify the information associated with your request.

After receiving a valid deletion request, we will review the request and, where legally permitted, delete or anonymize the applicable personal information within a reasonable period.

Please note that certain information may not be eligible for immediate deletion where we are required to retain it under applicable law, regulatory requirements, healthcare or medical-record obligations, fraud prevention requirements, dispute resolution, or other legitimate legal purposes. Where deletion is not possible, we will retain only the information that is necessary for the applicable purpose and will protect it in accordance with this Privacy Policy.

How to Submit a Data Deletion Request

To request deletion of your personal information, please contact Pathway Hospital using the following details:

Please use the subject line "Data Deletion Request" when submitting your request by email.

We may contact you to verify your identity before processing the request. This is done to protect your personal information and prevent unauthorized deletion requests.

Updates to This Policy

We may update this Data Retention and Data Deletion Policy from time to time to reflect changes in our services, applicable laws, or our privacy practices. Any updated version will be published on this website with the revised effective date.